Your contact information in cPanel determines where important notifications are sent, including backup completion alerts, disk usage warnings, and security notices.
Please note: Screens and options may vary slightly depending on your cPanel version and hosting plan.
Updating Contact Details
- Log in to your cPanel account.
- In the top-right corner, click your username or the user icon.
- Click Contact Information (or navigate to the Preferences section and click Contact Information).
- Update your Email Address — This is where cPanel sends notifications.
- Configure Contact Preferences — Choose which events should trigger email notifications (e.g. disk usage warnings, backup completions, login notifications).
- Click Save.
Tips
- Use an email address that's not hosted on this cPanel account. If your server goes down, you won't receive notifications sent to an email address on that same server.
- Enable notifications for critical events like disk quota warnings and AutoSSL failures.
- Review your contact preferences periodically to ensure you're receiving important alerts.
What Next?
- Changing Your cPanel Password — Keep your account secure.
- Enabling Two-Factor Authentication (2FA) — Add extra login security.
