Creating a professional email address using your own domain name (e.g. [email protected]) is one of the first things you'll want to do after setting up your hosting account. cPanel makes this straightforward.
Please note: Screens and options may vary slightly depending on your cPanel version and hosting plan.
When You Would Use This
Use this guide when you need to set up a new email address for yourself, a team member, or a department.
Steps
- Log in to your cPanel account.
- In the Email section, click Email Accounts.
- Click the Create button.
- In the Domain dropdown, select the domain you want the email address on.
- Enter the desired Username (the part before the @).
- Set a Password. Use the password generator for a strong password, or enter your own. The strength meter should show "Strong" before proceeding.
- Set the Storage Space (mailbox quota). You can choose a specific amount in MB, or select Unlimited if your hosting plan allows it.
- Click Create.
Your new email account is now active. You can access it via Webmail or configure it in a desktop/mobile email client.
Tips
- Keep usernames professional — first name, first initial + surname, or department names (e.g. info@, support@, sales@) all work well.
- Always use a strong password. A minimum of 12 characters with a mix of upper case, lower case, numbers, and symbols is recommended.
- If you're on a plan with limited storage, set sensible quotas (e.g. 500MB–1GB per mailbox) and monitor usage regularly.
- You can create as many email accounts as your hosting plan allows.
What Next?
- Accessing Webmail (Roundcube) — Read and send email from your browser.
- Configuring an Email Client — Set up Outlook, Thunderbird, or Apple Mail.
- Email Deliverability - SPF, DKIM & DMARC — Ensure your emails reach inboxes.
