Email forwarders automatically redirect a copy of incoming email from one address to another. This is useful if you want to consolidate multiple addresses into a single inbox, or forward departmental addresses to the right person.
Please note: Screens and options may vary slightly depending on your cPanel version and hosting plan.
When You Would Use This
Use forwarders when you want multiple addresses to feed into a single inbox, or when you need departmental addresses (e.g. sales@, info@) to reach the right person.
Creating an Email Forwarder
- Log in to your cPanel account.
- In the Email section, click Forwarders.
- Click Add Forwarder.
- In the Address to Forward field, enter the email address (or just the username if the domain is already selected).
- Under Destination, choose Forward to Email Address and enter the target email address.
- Click Add Forwarder.
Creating a Domain Forwarder
A domain forwarder forwards all email sent to your domain to the corresponding address on another domain. For example, if you forward yourdomain.com to otherdomain.com, then [email protected] would forward to [email protected].
- On the Forwarders page, click Add Domain Forwarder.
- Select the source domain.
- Enter the destination domain.
- Click Add Domain Forwarder.
Important Notes
- Forwarding email to external providers (Gmail, Outlook.com, Yahoo, etc.) can cause deliverability problems. The forwarded message retains the original sender's address, which can fail SPF checks at the destination. Consider using a full mailbox with fetchmail or POP retrieval from the external provider instead.
- You can forward to multiple addresses by creating multiple forwarders for the same source address.
- A forwarder does not create a mailbox. If you also want a local copy, create an email account for that address as well.
- To remove a forwarder, go to the Forwarders page and click Delete next to the forwarder.
What Next?
- Setting Up a Default (Catch-All) Email Address — Handle mail sent to non-existent addresses.
- Email Deliverability - SPF, DKIM & DMARC — Understand how forwarding affects deliverability.
